How To Verify Account in Olymptrade
What is mandatory verification?
Verification becomes mandatory when you receive an automated verification request from our system. It may be requested at any moment after registration. The process is a standard procedure among the majority of reliable brokers and is dictated by regulatory requirements.The aim of the verification process is to ensure the security of your account and transactions as well as meet anti-money laundering and Know Your Customer requirements.
Please note that you will have 14 days from the date of the verification request to complete the process.
To verify your account, you will need to upload proof of identity (POI), a 3-D selfie, proof of address (POA), and proof of payment (POP). We will be able to start your verification process only after you provide us with all the documents.
How do I complete mandatory verification?
To verify your account, you will need to upload proof of identity (POI), a 3-D selfie, proof of address (POA), and proof of payment. We will be able to start your verification process only after you provide us with all the documents.Please note that you will have 14 days from the date of the verification request to complete the process.
Please log-in to your Olymptrade account, go to the Verification section, and follow several simple steps of verification process.
Step 1. Proof of identity
Your POI should be an official document that contains your full name, date of birth, and a clear photograph. A colored scan or photo of your passport or ID is the preferred proof of identity, but you can use a driving license as well.
– When uploading the documents, please check if all the information is visible, in focus, and in color.
– The photo or scan should not have been taken more than 2 weeks ago.
– Screenshots of the documents are not accepted.
– You can provide more than one document if needed. Please check that all the requirements for the documents’ quality and information are followed.
Valid :
Invalid : We dont accept collages, screenshots, or edited photos
Step 2. 3-D selfie
You will need your camera to take a color 3-D selfie. You will see the detailed instructions on the platform.
If for any reason you don’t have access to the camera on your computer, you can send yourself an SMS and complete the process on your phone. You can also verify your account through the Olymptrade app.
Step 3. Proof of address
Your POA document should contain your full name, address, and issue date, which should not be more than 3 months old.
You can use one of the following documents to verify your address:
– Bank statement (if it contains your address)
– Credit card statement
– Electricity, water, or gas bill
– Phone bill
– Internet bill
– Letter from your local municipality
– Tax letter or bill
Please be aware that mobile phone bills, medical bills, purchase invoices, and insurance statements are not acceptable.
Step 4. Proof of payment
If you deposited via a bank card, your document should contain the front side of your card with your full name, the first 6 and last 4 digits, and the expiration date. The remaining numbers of the card should not be visible in the document.
If you deposited via an electronic wallet, you should provide a document that contains the wallet’s number or e-mail address, account holders full name, and the transaction details such as the date and amount.
Before uploading the documents, please check that your e-wallet has been verified by that organization.
If you deposit money via wire transfer, the following must be visible: bank account number, account holders first and last name, and the transaction details such as the date and amount.
– If the owners name, bank number, e-wallet number or e-mail, and transaction to the platform cannot be seen in the same image, please provide two screenshots:
The first one with the owners name and the e-wallet or bank account number.
The second one with an e-wallet or bank account number and transaction to the platform.
– We will gladly accept either a scan or a photo of the documents listed above.
– Please make sure that all the documents are visible, with the edges uncut, and are in focus. Photos or scans should be in color.
When will the mandatory verification be ready?
Once your documents have been uploaded, verification usually takes 24 hours or less. However, in rare cases, the process may take up to 5 working days.You will receive an email or SMS notification regarding your verification status. You can also track the current status of your verification in your profile.
If any additional documents are necessary, we will email you promptly.
All relevant updates on your verification process can be found in the Account Verification section of your profile.
Here is how to get there:
1. Go to the platform.
2. Click on the Profile icon.
3. At the bottom of the page, click on Profile Settings.
4. Click on Account Verification.
5. You will see updated information on your verification status.
Frequently Asked Questions (FAQ)
Why is verification needed?
Verification is dictated by financial service regulations and is necessary to ensure the security of your account and financial transactions.Please note that your information is always kept safe and is only used for compliance purposes.
Here are all the required documents to complete account verification:
– Passport or a government-issued ID
– 3-D selfie
– Proof of address
– Proof of payment (after you have deposited funds into your account)
When do I need to verify my account?
You can freely verify your account anytime you want. However, it is important to remember that once you have received an official verification request from our company, the process becomes mandatory and needs to be completed within 14 days.Normally, verification is requested when you attempt any type of financial operations on the platform. However, there might be other factors.
The procedure is a common condition among the majority of the reliable brokers and is dictated by regulatory requirements. The aim of the verification process is to ensure the security of your account and transactions as well as meet anti-money laundering and Know Your Customer requirements.
In what cases do I need to complete verification again?
1. New payment method. You will be asked to complete verification with every new payment method used.2. Missing or outdated version of the documents. We may ask for missing or correct versions of the documents needed to verify your account.
3. Other reasons include if you would like to change your contact information.
What documents do I need to verify my account?
If you would like to verify your account, you will need to provide the following documents:Situation 1. Verification before depositing.
To verify your account before depositing, you will need to upload proof of identity (POI), a 3-D selfie, and proof of address (POA).
Situation 2. Verification after depositing.
To complete verification after depositing money to your account, you will need to upload proof of identity (POI), a 3-D selfie, proof of address (POA), and proof of payment (POP).
What is identification?
Completing the identification form is the first step of the verification process. It becomes necessary once you have deposited $250/€250 or more into your account and received an official identification request from our company.Identification needs only be completed once. You will find your identification request in the upper right corner of your profile. After you have submitted the identification form, verification may be requested anytime.
Please note that you will have 14 days to complete the identification process.
